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Most people think ‘selling’ is the same as ‘talking.’ But the most effective salespeople know that listening is the most important part

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1. The DPR 1 customer visit
 

2. Initial examination conducted by a technical specialist.
     Inspection checklist
          A. The plot's location
          b. Plot dimensions and area

          c. The road's width
          d. Water source
          e. Connectivity to electricity
          f. Soil type
          g. Labor accommodations
          h. Laborers Using the Toilet
          i. Material stock space

 

3. The client must come into the office to receive counseling. DPR 2.
 

4. Illusion planning for the project's scope and displaying the estimated approximation during the counseling session.
 

5. Outline, structural, architectural, interior, and exterior drawings with the completed calculating.
 

6. Explain how 3D drawings are created.
 

7. Talk about the installation of structural, civil, and architectural works. Explain AMC's 20-year history and the financial aspect.

 

8. The construction proposal and estimate must be submitted.

9. Explain the terms of the agreement and the payment schedule.

Pree - Agreement Process

Construction Manager
Construction Workers at Site
Files

Post-Agreement  

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Need to attend a small celebration with Clint just after the agreement and prepare a video of the memorable day.

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1.      Final inspection with detailed measurement
2.      Best Material supply or arrangement according
         to expert advice.
3.      Foundation works
4.      Structural works and civil works  (wall/ civil 
         construction/ electrical/ plumber works
5.      Plastering
6.      Concrete Designing
7.      Painting
8.      tiles works
9.      Interior
                false ceiling
                lighting
                wardrobe
                home decor
                wall decor
                floor decore
                wallpaper
                Screening
                Kitchen (Normal designer/ modular kitchen
                Door decor
                window decor
                decorative living room and dining room
                decorative master bedroom and hall
                bathroom accessories and appliances decor
                decorative corridor
                balcony utilizer and decoration
                roofing and mounting with decorative works
                Front decor
                engineering stair and decorative works
                kids decorative room and area
                Reading room and home office space

 10.      Exterior

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                Front decor
                Toilet and urinal outsider
                Parking space
                Out Side corridor
                Front Gate
                Stair
                Kids play space
                Siting space of swimming pool 
                Small outlet or shop outside of 
                any shopping center
                Individual or public parking 
                Front Decorative gate
                Wall
                Stonework
                Open Space
                Outside conference space
                Garden Space with or without a pool
                Wall Decor
                Organization Name Plate 
                Outside aquarium
                Security checking space
                Rest space
                Open Carpet area
                Siting space of the garden
                Glass
                Balcony
                Outdoor Paint
                Wooden
                Swimming pool
                Terrace
                Other

 

11.      Furniture
12.      Smart equipment                

at the time of DPR 1

1. DWIN INFRASTRUCTURE PVT LTD is the name

​2. What is DWIN? (it is an architectural and engineering firm)

​3. Forming Year: 2015 as a company; Convert to Company: 2022

​4. Office Address: 9 House No. 9, Guwahati, Assam; Zooroad Tiniai, Bylane 9.

​5. How long have we been here with you,.................?

​6. how about you? IDENTITY AND POSITION

7.
Agreement Process

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                Provide list of documents for

                                a. Loan

                                b. permission

                                c. Land Documents

                                d. for our agreement



SR must bring the client and all of their families to our office together with all necessary paperwork.
Make a counseling appointment
The counseling date

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Introduction about Company

Name                             :           DWIN Infrastructure Pvt. Ltd.

What is DWIN              :           It is an engineering and architectural company

Establishment year    :           2015 as a firm

                                                            In 2022 it was converted as a company.

Office address             :         Zoo Road Tiniali, Bye Lane-9, H. No. 9, Guwahati, Assam

Self Introduction         :           Your Name & Designation

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Purpose for Visit         :   

 

We recently learned that you intend to build your ideal home from a few trustworthy suppliers. We come here in order to provide you with a superior advice regarding your residence. Hi, Sir, Madam, Uncle, Aunt, Dad, Baiduw As previously said, DWIN offers A to Z solutions for your ideal house. This implies that all construction-related solutions are available under one roof. For example, in the architectural section, we design your home to fit your room layout and make the most use of the available plot area. We create an estimate after talking with you regarding TMT, cement, and other useful materials for your project. Labor and raw materials are included in this calculation. Following our verbal agreement on the estimate, both parties seek a court order. We recently learned that you intend to build your ideal home from a few trustworthy suppliers. We come here in order to provide you with a superior advice regarding your residence. Hi, Sir, Madam, Uncle, Aunt, Dad, BaiduwAs previously said, DWIN offers A to Z solutions for your ideal house. This implies that all construction-related solutions are available under one roof. For example, in the architectural section, we design your home to fit your room layout and make the most use of the available plot area. We create an estimate after talking with you regarding TMT, cement, and other useful materials for your project. Labor and raw materials are included in this calculation. If a customer must halt development for any reason beyond their control, they must request a 15-day notice in advance.

                                      

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DPR 2 and details about sales

*  Introduction and designation

*  Departments In our Office

         Sales & Marketing, Service, Engineering and Administration

ENGINEERING DEPARTMENTS WE HAVE

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We deal in
# Residencial Buildings
# Commercial Buildings
# Corporate Buildings
# Government Buildings

Other services we can offer you  
# Building Permission/ Drawing/ Estimate
# Finance
# Document issues on your Land or property
# Legal issues

Benefits of DWIN

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    # AMC UP TO 20 YEARS (ANNUAL MAINTENANCE CHARGES)

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    # HEADACHE-FREE CONSTRUCTION

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    # HASSLE-FREE CONSTRUCTION

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    # AFFORDABLE ESTIMATE

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    # QUALITY ASSURANCE

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    # FINANCE FOR CONSTRUCTION

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    # QUALITY AND CLASSIC DRAWING AND DESIGN WITHOUT ANY EXTRA CHARGES

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    # BUILDING PERMISSION

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    # A PERFECT PLANNING AND PROGRAM OF YOUR DREAM CONSTRUCTION FROM AN EXCELLENT TEAM OF ADVISORS

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    # SKILLED GROUP OF ENGINEERS (CIVIL, ARCHITECTS, STRUCTURAL AND ELECTRICAL)

DPR II

1. DISCUSSION ON DPR I

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# IDENTIFY THE CHARACTERISTICS OF THE CLIENT-

       a) Family ?

       b) Occupation ?,

       c) Location ?,

       d) Friend circle ?

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e) Whether the customer is a listener or talkative ?

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NEED TO VISIT OUR existing SITE

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2.BETTER ADVICES FROM DWIN-

    a) Advices on construction materials.

    b) Income from the construction(Rent)

    c) Income scope from the area.(Reference)

    d) Advice on construction planning.

 

3.EXTRA SUPPORT-

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        # FINANCE(Check all required documents)

                a) If there any existing loan ?

               b) Who will apply loan ?

               c) What is the occupation of the applicant ?

               d) Civil score ?

               e) Salary/ITR ?

               f) Affordable EMI ?

               g) Loan amount ?

               h) Loan duration ?

               i) Prefered bank ?

               j) Types of loan(housing,LAP,PL) ?

               k) Location of the property(LAP) ?

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       # PERMISSION-

               a) Documents( check all documents)

               b) Site location ?

               c) Land area ?

               d) Frontage ?

               e) Front road size ?

               f) Daydent road or connecting road ?

               g) Commercial / Residential ?

               h) Landuse certificate ?

               i) Clients requirements ?

               j) Room planning ?

               k) File no. of permission (if applied)

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       # LAND ISSUE-

       # LOCATION-

       # OTHER SUPPORT-

 

4. EXPLAIN AGAIN THE BENEFITS OF DWIN-

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5. OUR AGREEMENT PROCESS(SHOW EXISTING AGREEMENT FILE)

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               · Approximate estimate ?

               · Payment system ?

               · Why we take booking amount ?

               · Terms & conditions of the agreement.

               · Agreement date ?

               · Site visit with engineer/ technical person.

               · Final estimate.

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6 IF DON’T WORK WITH DWIN

          # DISADVANTAGES:-

               a) Fear

               b) Loss of time and money

               c) Suggestions from wrong people

                              · Civil Engineer

                              · Relative

                              · Local contractor

                              · Newly completed building owner

                              · Friend circle

                              · Mistri

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NEED TO VISIT OUR existing SITE

Various client types and their issues
 

1. I lack the funds to cover the booking payment. I'll pay the booking fee once the loan has been disbursed. (The client is entirely reliant on the loan)

2. We have a local supplier, constructor, and engineer who is related to us.

Issue Emerges: a. The engineer's estimate and the DWIN estimate are different. b. Our working relationships with contractors are enduring.(Regional) c. We are the suppliers of our own materials. (Credit/Discount)

3. The client is unwilling to come into the office.

4. Trust concerns. (Method for Overcoming)

5. Religious difference.

6. Issues at remote locations

7. Planning for construction is delayed:

Motive:

 

A. Money problems;

B. building permit application pending.

C. A challenge finding accommodations to begin the new development

D. Earth filling, boundary wall, and water boring activities should be prioritized.
 

8. Constructing Currently:

 

Issue Emerges:

    a. Paying the contractor in advance.

    b. A relative who works as a builder.

    c. The source of credit material is involved.

9. In situations where multiple individuals are involved in making decisions (such as clients, parents, siblings, or other family members).

10. When a client's needs are seasonal.

 

 

 

CLIENT AFTER THE FIRST VISIT:   PROBLEMS Issues with the rate (estimate) Issues pertaining to the reservation amount Construction delay Permission for building is delayed Loan delay Delay brought on by social, cultural, or religious reasons (wedding, celebration, etc.) Wife is not interested in husband if he is, and vice versa. Make time for each member of the family to come to work.

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